Monday, January 17, 2011

The world's most popular Property Management System

"OPERA Property Management System (PMS) is the world's most popular PMS." This is the statement of the Micros company, but lets go a bit deeper into that. First of all we have to look at the statistical numbers:
13,500 installations globally. The range is huge: it is usable in a 10 room hotel, but also in a chain owning 800 hotels on a global level. 

 MICROS Systems, Inc. installed over 330,000 systems for the hospitality and retail industries worldwide. They operate in more than 130 countries. It is installed in more than 25,000 hotels worldwide, this company is the most important Point of Sales (POS) supplier for the restaurants regarding IT. They are even on the Stock Exchange. To understand how wide the scale of characteristics is, we have to look at the key features of the "OPERA".
Reservations can be handled via profiles, deposit handling, confirmations and etc. The user can even set up the rates, controll, edit and forecast. Many records, statistics can be created through profiles, by gender, geography, or whatever.  Check in, check out procedures are easier than a user can think. In the Back Office platform daily, monthly statistics transfers can be easily made. Allocation of rooms, supervision including availability, houskeeping, maintenance can also interfer. All the accounting processes can be done with the cashiering, accounts receivable database. Each and every aspect can be used to increase revenue, save labour and other costs. My personal experience with it gives me good feelings, it is very user friendly, punctual, fast and reliable. I used other systems, but this one with its simplicity is the No. 1 so far. I had some problems with other systems, such as slow bill preparing, and credit card numbers. Although its platform looks oldstyle, but usability compensates  for more than everything.


 

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